The Preferred Partner Program


This program offers an ever-growing roster of professional funeral service consultants and vendors that offer preferred services and product discounts to members of Selected Independent Funeral Homes.




PREMIER PREFERRED PARTNERS

Your Partner in Answering Service

ASD
Kevin Czachor
800-868-9950

Answering Service for Directors (ASD) has created a new class of answering service for funeral professionals by raising the bar with unparalleled levels of advanced training and technology. Family Owned and Operated since 1972, ASD is the only answering service that exclusively serves the funeral profession.

  • NFDA Award-Winning ASD Mobile app for iPhone and Android
  • Patented mobile tools and technology designed specifically to help on-call directors easily manage their communications on the go
  • 6-Month Training Program with a focus on sensitivity and compassion
  • More than 40% of independent funeral homes in the United States trust ASD with their calls.
  • Extended 8-week Free Trial for Selected members with all set-up fees waived

Your Partner in Insurance Assignment Funding

C&J Financial
Jamie Meredith
800-785-0003


Since 1996 C&J Financial has been relieving the funeral industry of the hassle, headache, and cash flow delay in processing insurance death claims.  With over two decades of experience providing financial and administrative solutions to funeral homes, C&J and its affiliates process in excess of 40,000 funerals and fund $300+ million in assignments to nearly 3,000 funeral homes/cemeteries ANNUALLY! Let us show you why so many funeral homes trust C&J for their assignment funding needs. 


Your Partner in Property & Casualty and Workers Compensation Insurance

Federated Insurance
Jack West
800-533-0472

Federated Mutual Insurance Company has been protecting businesses and business owners for more than a century through valuable insurance coverages and risk management services. Federated provides you with:

  • Individually tailored property and casualty insurance protection and risk management services
  • Highly trained, local representatives who understand the unique insurance needs of funeral service providers
  • A member-centered partnership with Selected to ensure you get the service you deserve
  • The security of knowing your insurance company is highly rated by Ward’s 50® and earned the A+ rating from A.M. Best®

Your Partner in Cremation, Embalming, and other Funeral Supplies

Kelco Supply Company
Alicia Carr: 763-493-1266
Mike Berner: 763-493-1273

Kelco Supply Company is a Minnesota-based, independent family-owned and operated supplier of products used by funeral homes, crematories and cemeteries. By choosing Kelco Supply as your business partner, you can:

  • Receive immediate access to the Bronze Level of their FREE SHIPPING rewards program. No qualifying purchases necessary.
  • Deduct ground shipping charges on every order over $75.
  • Acquire access to quality Prep Room, Cremation, Pet Memorial and Specialty Segment Products.
  • Conveniently shop online 24/7, check order status, and manage account information.

Your Partner in Funeral Home Loans & Financing

Live Oak Bank
Tim Bridgers, General Manager
910-685-7446

Live Oak Bank specializes in funeral home lending nationwide. They provide financing for acquisitions, succession planning, refinances, remodels, and expansions. Live Oak Bank has a dedicated Funeral Home Lending Team, which can help members with specialized solutions for their business. Live Oak Bank provides Selected members with a reduction of closing costs on member loan by $10,000.

Click here to learn more about Live Oak Bank benfits and resources for Selected Members.

Your Partner in Caskets & Other Funeral Products

Matthews® Aurora Funeral Solutions
Marty Strohofer
800-457-1111

Matthews® Aurora Funeral Solutions is the premier partner to help you grow your business and create healing moments for families.

  • Strategies and tools for growing marketshare
  • Online tools for engaging and educating families
  • Professional Development programs delivered in-house and online
  • Selection room design and merchandising expertise
  • Purchasing programs featuring attractive discount terms and rebates for Selected Members

PREFERRED PARTNERS

Your Partner in Funeral Stationary

Bass-Mollett
Kim Bingham
800-851-4046 ext. 119

Bass-Mollett has supplied the funeral industry for over 60 years with customized solutions to funeral directors using custom stationery and supplies so that each family they serve may memorialize their loved one with dignity. With four generations of family ownership, Bass-Mollett will continue to proudly serve the funeral industry for decades to come.

Your Partner in Cash Flow Generation Through Income Tax Savings/Deferral

Cost Segregation Services, Inc. (CSSI)
Greg Perkins
Phone: 256-683-3397
John Scoble
Phone: 615-476-7449


Cost Segregation Services Incorporated (CSSI) assists owners of depreciable real property by creating cash flow from income tax savings/deferral through accelerated depreciation (cost segregation). CSSI also identifies and quantifies the additional tax benefits from the new Tangible Property Regulations (T.D. 9636); serving as the calculation specialist and providing the crucial source document for the owner and their tax professional. Services include:

  • Cost Segregation
  • Capital to Expense Reversal
  • Building Systems Valuation
  • Partial Asset Disposition

Contact CSSI, provide a copy of your “Tax Asset Detail” Depreciation Schedule and receive a Free Quantitative Analysis.

Your Partner in Print and Online Yellow Pages Advertising & Other Digital Solutions

Directory Concepts
Karen Dewey
800-454-6977;
419-299-4313

Directory Concepts offers Selected members a 5% discount on annual advertising orders in the printed yellow pages.

Additional Services to consider include:

  • Online Yellow Pages (yp.com, superpages.com, etc)
  • SMS/text message advertising
  • Mobile targeted banner ads
  • Local listing management on search engines
  • Search engine optimization and pay per click advertising
  • And more!

Your Partner in Embalming Chemicals

Dodge
Debbie Dodge
US: 800-443-6343 or 978-600-2099
Canada: 800-263-0862 or 905-625-0311

A family owned and operated business since 1893, The Dodge Companys is the manufacturer and distributor of embalming, funeral, memorialization, cremation and cemetery supplies, and provider of over 3,000 funeral home websites. Embalming questions/problems? The Dodge Technical Help Line is available M-F, 8am-6pm, Eastern Time (US). Visit shop.dodgeco.com to order online or access the latest Dodge Magazine and technical information.
Helping You Make All The Difference!

Your Partner in Air Transportation Management

Eagle's Wings Air (EWA)
Jennifer White
866-550-1EWA (1392)

Established in 2007, Eagle’s Wings Air (EWA) is the nation’s leading provider of logistics services to North American funeral homes and shipping services. Through a centralized customer service center, EWA leverages proprietary software and its knowledge of global airline networks to deliver the best transportation solution and proactive management for human remains transport. Learn more at EWAcares.com or by calling 866-550-1EWA (1392).

Your Partner in Cremation Systems Equipment

Facultatieve Technologies (FT)
Ernie Kassoff
330-242-6901

Facultatieve Technologies (FT) is the global leader in engineering and design providing the highest quality cremation systems equipment available. A world leader in providing environmentally accepted cremation systems meeting air quality standards, FT is committed to the environment and has installed more than 400 filtration systems both in North America and the European community. They provide advice and recommendations for complete “turn-key” solutions for crematory projects and successfully installed “build on site” resolutions where restrictions to building access occur. FT cremators are equipped with broadband connection for 24/7 technical support and assistance anywhere in the world at NO CHARGE.

Your Partner in Business Services

Federated Funeral Directors of America, a Fiducial Company
Shannen Mayfield
800-877-FFDA (3332)

A team of experts to help you with:

  • Bookkeeping & Tax Services
  • Valuation & Transition Services
  • Management Analysis
  • Payroll Services
  • Retirement Plan Administration
  • Accounts Receivable & Collection Services
  • Onsite Business Consulting

  • Since 1925, Federated Funeral Directors of America has provided business services tailored to the needs of those specializing in the funeral profession.  Federated’s team of Field Consultants provide nationwide, on-site support and consulting to assist in addressing the specific needs of funeral businesses.  These experts coupled with Federated’s professional staff provide an unparalleled level of service.

Your Partner in Sales & Marketing Software

Funeral Decisions
Michael Regina
201-743-8116

Help more families with tools that will maximize your preneed sales, customer service, marketing, aftercare & more.
It doesn't matter if you're a single location with one funeral director or a company with 50+ counselors, we've got free and premium services that will make your organization better.

Learn about how we can help you help more families today…

Your Partner in Digital Marketing

Funeral Innovations
Greg Young
800-641-0173


Funeral Innovations helps funeral homes, and cemeteries, harness the power of Facebook, email and the web to differentiate in their market where more people are spending time - online. Their Copilot line of products provides turn-key strategies to engage with your community, build trust and earn new business.

Funeral Innovations provides you access to:

  • Social Media Copilot - Facebook made easy. Take your Facebook page beyond obituaries and build a new marketing funnel.
  • Email Copilot - Simplified aftercare and outreach. In minutes per family you can extend your level of care with a personalized aftercare outreach email campaign.
  • Exclusive discounts to Selected members.

Your Partner in Independent Review Services

Funeral Zone
Ellie Bacon
855-976-4777


Funeral Zone provides online reviews for funeral directors in order to showcase their excellence to the local community. The reviews are independent and trusted by the public, leading to more first calls.

Funeral Zone was launched in 2013 and works with over 1,000 funeral homes in the U.S., UK, Australia and South Africa. It has the largest social reach in the funeral profession and is the fastest growing funeral listings website in the U.S.

Funeral Zone stands out from other online review services because it provides:

  • Real, independent reviews that drive new business
  • No false reviews as the funeral director is in control
  • Full integration of reviews onto the funeral director’s website
  • Arbitration system that protects funeral director from unfair reviews, plus a right to reply
  • Dynamic website widgets to showcase excellence

As a member discount, all Selected homes who join Funeral Zone will receive one year’s free use of their full review partner service.


Your Partner in Connecting Community Professionals

Grief Connect, Inc.
Bill Hoy
254-292-9900

  • Creating an effective strategy for your outreach plan based on your firm’s unique goals and situation
  • Seminars/community education workshops for target groups as part of your firm’s public relations program
  • Monthly caregiver eNewsletter service available for Selected member firms
  • Assistance in identifying solutions to problems and frustrations that may have developed when working with other caregiving professionals
  • Mentoring and training for your staff members involved in aftercare and community outreach programs

Your Partner in Custom Furniture Needs

Hekman Contract
MaryAnne Scheuble
866-763-0485

Look to Hekman companies for all your furnishing needs. Traditional to contemporary styles plus hundreds of fabrics make Hekman and Howard Miller your first choice for design. We Offer:

  • High-performance, designer fabrics with anti-microbial & moisture barrier options
  • Specialty seating — Bariatric chairs, tall Receiving chairs, Recliners, Benches
  • Selected to outfit Offices, Visitation, Hospitality and Arrangement Rooms
  • White Glove shipping with ‘clean’ delivery
  • Exclusive Factory-Direct pricing for memorial industry customers
  • Bonus: 1 hour Free interior decorating assistance

Save $$$! Tell your Interior Designer to specify Hekman products then Call Us for price comparison.

Your Partner in Family Business Management

HES Management Consultants
Donna Boone Parsons
828-242-0903

HES Management Consultants help you:

  • Develop your vision for your business;
  • Resolve family issues that affect the business;
  • Plan for smooth transitions and the development of the next generation;
  • Manage the people in your business; and
  • Develop the systems and accountability to provide consistent, quality services

Your Partner in Preneed Services

Homesteaders Life Company
Will Bischoff
515-440-7712

Homesteaders Life Company is a national leader in providing products and services to promote and support advance funeral planning and funding for end-of-life expenses.

Founded in 1906 for the expressed purpose of funding funeral and final expenses, Homesteaders has emerged as the trusted name in the funeral profession because of our company's stability, security and integrity. Recent independent studies have shown Homesteaders is the most often used pre-need funding company among nationally-recognized providers.* The confidence we have earned from funeral professionals can be credited to our singular commitment to customer success and promoting the value of funeral service.

[*Biennial independent studies commissioned in 2013 and 2015 by Homesteaders and performed by McGuire Research]

Your Partner in Shipping Services

International Mortuary Shipping
Gale Sprow and Carson Sprow
800-604-9576

International Mortuary Shipping (IMS) offers worldwide mortuary shipping services as a certified cargo screening facility. With contacts in key cities around the world and the capability to handle paperwork in almost any language, IMS tailors its service to the needs of the individual case, and can arrange for the transport of human remains from and to any location worldwide.

IMS is offering Selected members $100 off of its shipment management fee.

Your Partner in Internet Advertising

Internet Ad Pros
Murray Levine:
516-756-0138

Internet Ad Pros (IAP) is a Google Premeir Partner offering AdWords campaigns to fit the specific needs of your firm. IAP currently works with many funeral homes, including Selected members, on their AdWords campaigns. The Google certification provides IAP access to a range of “Best Practices” benefits and requires ongoing training, testing and audits by Google to ensure top quality ad campaigns. Selected members benefit from special pricing and are invited to contact Murray Levine to set up a one-to-one strategy session or to ask any questions..

Your Partner in Funeral Business Consulting

Johnson Consulting Group
Jake Johnson
888-250-7747

Johnson Consulting Group is a funeral home and cemetery consulting firm specializing in mergers and acquisitions, business valuations, bank lending, accounting services, strategic planning, business performance analysis, business performance improvement, customer survey/sales analysis program and incentive compensation programs. Contact us today at 1-888-250-7747 or visit us at JohnsonConsulting.com.

Your Partner in Death-Care Publications & Education

Kates-Boylston Publications
Thomas Parmalee
301-591-1847

Kates-Boylston Publications, which publishes American Funeral Director and American Cemetery & Cremation magazines as well as Funeral Service Insider, has been serving death-care professionals since 1877. The company also publishes handbooks and guides and holds virtual and on-site events to help death-care professionals serve their communities and grow their businesses. The company’s signature events include the Cremation Innovations Summit, Cremation Strategies Conference and Funeral Service Business Plan Conference. KB offers exclusive discounts to Selected members.

Your Partner in Document Imaging Hardware and Software

Konica Minolta Business Solutions, USA, Inc.
Antonette Tobin
847-725-7921

  • Award-winning multi-functional equipment line from desktop to print shop
  • One-step scanning and creation of searchable PDFs
  • No minimum cost per copy
  • All-inclusive service and supply program
  • Delivery, installation and network connectivity included
  • Selected approved purchase and lease options (a more than 45% discount from MSRP)

Your Partner in Quality Fingerprint Jewelry

Legacy Touch
Jamie McDermott
727-460-3076

Legacy Touch creates superior custom fingerprint jewelry and keepsakes, bringing comfort to families and residual revenue to partnering funeral homes. Many of these keepsakes can be shipped within 24 hours, in time for funeral services, creating a memorable and touching moment for families as they pay tribute to their Loved Ones.

Operating under the belief that heartfelt tributes should be thoughtful, beautifully designed, and of the highest quality, Legacy Touch is devoted to the art of excellence. In this spirit, every piece is crafted with cutting-edge technology and careful human handwork.

Legacy Touch provides a revenue stream for partnering funeral homes, and a touch of peace to grieving families.

  • 24-Hr. turnaround delivery available (one week standard)
  • Shareable decedent PIN for family and friends ordering
  • Recurring revenue stream opportunity from each PIN
  • eCommerce platform allows families to order from the comfort of their home
  • State-of-the-art craftsmanship
  • Digital fingerprint capture with the Legacy Touch mobile app

Your Partner in Medical Waste Disposal

MediWaste Disposal 
Eric M. Barnes
855-449-MEDI

MediWaste Disposal is a fully integrated medical waste management service provider. We have 50+ years of experience in the Environmental Service industry. Our medical waste services include the disposal of Bio-hazardous, Sharps, Pharmaceutical, Chemotherapy, and Pathology waste streams. MediWaste is also very experienced in providing an Integrated Service model that includes, but is not limited to, Hazardous Waste, Document Destruction, Universal & E-Waste Recycling, and Compliance Services.


  • Guaranteed 25% Savings Compared to Other Service Providers!
  • Most Reliable and Responsive Service in the Industry
  • Transparent Pricing, NO Hidden Fees!
  • Nationwide Service
  • 24/7 Customer Support


Your Partner in Keepsake Jewelry

Meadow Hill Corporation
Adrienne Kalmes
877-848-6243

Meadow Hill creates custom keepsake jewelry including Thumbies Fingerprint Keepsakes, Buddies Pet Keepsakes and the Phoenix Collection Cremation Keepsakes. We help families create, celebrate, and capture memories of the people important to them. All our keepsakes are made in the USA. For more information, visit meadowhillco.com.

Meadow Hill also offers a fingerprint and facial identity authentication solution to prevent decedent misidentification. To find out how Meadow Hill Technologies can help you protect your reputation and your business, go to meadowhilltech.com.

Your Partner in Fine Funeral Stationery

Messenger LLC
Bob Hoaglund
800-827-5151;
260-925-1700

Proudly serving the funeral industry since 1913, Messenger is a Preferred Partner for funeral stationery and other memorial products including Expression Guest Registry™, Memorial Candles, Grave Markers, Photo Books, Canvas Art Portraits, Davis Whitehall Urns, and more. We offer 10% discounts on select items and FREE software for personalizing and printing stationery products.

Your Partner in Collaborative Software

Passare
Josh McQueen
325-899-0348

Passare is helping funeral professionals all over the nation reimagine the funeral experience. Passare is the industry’s only collaboration system with integrated case management. Only Passare allows families and funeral directors to collaborate on arrangements anytime, anywhere, from any Internet-connected device. Passare clients consistently report saving 30 to 45 minutes per arrangement in addition to experiencing improved operational efficiency. As a result, funeral directors are spending more quality time with families planning a meaningful service, which leads to higher customer satisfaction and a better overall experience for funeral professionals and families alike. Passare is unique from other services because their platform provides: 


  • Unlimited Users & Devices 
  • Unlimited Updates -New updates every three weeks 
  • Reminders & Notifications-Set reminders to receive notifications by text or email 
  • Reporting-Build, automate, and share reports with everyone in your team 
  • Collaboration Center-Invite family members into an online space to collaborate with one another and the funeral director 
  • Member Discount-Selected members receive 50% on data conversion when migrating current system to Passare

Your Partner in Preneed Services

Precoa
Carson Johanson
877-244-0999

Precoa (the Preneed Company of America) is committed to enriching life through meaningful connection. Now joined by The Outlook Group, two of the nation’s leading preneed companies have come together under one name to better share the healing power of funeral service with more families nationwide. This begins with providing the highest quality preneed in America.

Our ProActive Preneed® system is built on a foundation of proven awareness programs designed to help you expand your market presence and enrich more lives in your community. Each component of the ProActive model connects seamlessly, allowing you to serve and educate families like never before. The ProActive approach features:

  • Proven lead generation programs with an ever-growing array of new, innovative solutions 
  • Top-of-the-line customer relationship management, including the best trained and most sensitive appointment-setters in the industry
  • A refined counselor recruiting system, plus expert, on-site sales management, training, and program analysis.

Every person deserves to experience a meaningful service for those they love. It's time to take preneed beyond the policy. Contact us today to get a free market analysis and learn more about our new vision for preneed.

Your Partner in Environmental Scenting

ScentAir
Catarina Richardson
281-904-4458

ScentAir, the largest and most experienced scent marketing company in the world, provides scenting solutions to hundreds of funeral homes nationwide.

In a funeral home, scent can:

  • comfort those grieving
  • relax and ease tensions during a difficult time
  • bring about nostalgia and fond memories
  • have a calming effect
  • mask less-than-ideal smells

The ScentAir preferred scent program offers Selected members up to 30% off MSRP and includes:

  • One ScentWave® system that scents up to 2,000 square feet
  • One new fragrance cartridge every month, delivered right to your doorstep

Your Partner in Mortuary & Health Science Supplies

Southland Medical, LLC
Jennifer Hall
800-959-9160

Southland Medical is a California based, family owned and operated supplier of exposure control products, mortuary supplies and equipment. Their mission is to provide excellent customer service and a superior selection of high-quality products at competitive prices with same-day delivery on stocked items. Call to inquire about the discounted prices they offer to Selected members.

Your Partner for Veteran Flag Cases and Military Urns

SpartaCraft
Maggie Nunns Tripp
800-282-8044 (M–F; 8am–5pm EST)
706-338-7755 (mobile after hours)

As a federally recognized manufacturer of flag cases and urns to both the United States Military and the Funeral Industry, SpartaCraft is the contracted provider of memorial products for all active duty Military deaths. Offering discounted pricing, laser personalization and same day shipping, we are committed to helping you honor those individuals who have served our country. 


  • Handmade in North Carolina using 100% American hardwoods
  • Federally-recognized provider to Military Memorial Products
  • Online ordering with Laser Personalization option
  • Same day shipping
  • Preferred pricing for Selected members

Click here to see the entire SpartaCraft catalog

Your Partner in Funeral, Cemetery, and Crematory Software

SRS Computing
Kimberly Simons
800-797-4861

Hyper-focused on single-point data entry, SRS Computing software products create a seamless process for one-site to multi-location Funeral, Cemetery and Crematory corporations. With over 17 years of experience, SRS has maintained the progressive reputation built from their cutting edge technology. The incomparable user-friendly software has taken SRS quickly to the lead in providing superior management software solutions.

Your Partner in Tribute Videos and Webcasting Services

Tukios
Curtis Funk
801-682-4391

Tukios provides:

  • Automated Tribute Videos software allowing funeral directors to create memorial videos in just a few minutes
  • Simple flat-rate proicing
  • Tools to collaborate with families and eliminate photo scanning