The Preferred Partner Program

This program offers an ever-growing roster of professional funeral service consultants and vendors that offer preferred services and product discounts to members of Selected Independent Funeral Homes.


Your Partner in Caskets & Other Funeral Products

Aurora Casket Company
Chip Ray

Aurora is the partner to help you grow your business and create healing moments for families.

  • Strategies and tools for growing marketshare
  • Online tools for engaging and educating families
  • Professional Development programs delivered in-house and online
  • Selection room design and merchandising expertise
  • Purchasing programs featuring attractive discount terms and rebates for Selected Members

Your Partner in Answering Services

Directors' Choice
Rachel Bishop

Directors’ Choice, a Stericycle Communication Solutions service, has been providing answering services exclusively for the funeral profession for over 18 years. Our thoroughly trained staff and our leading technologies are available 24/7 to provide compassionate and seamless customer service to your grieving families. Your customers speak directly with a live operator every single time and never an Interactive voice response (IVR) system. As an extension of your brand we work with you to customize scripts and protocols that meet the unique needs of your organization. Directors’ Choice is here to help you be there for your customers when they need you most

Contact us today at 1.866.783.9820 or to discuss how Directors’ Choice, a Stericycle Communication Solutions can help you be there for your customers 24 hours a day, 7 days a week.

Your Partner in Property & Casualty and Workers Compensation Insurance

Federated Insurance
Jack West

Federated Mutual Insurance Company has been protecting businesses and business owners for more than a century through valuable insurance coverages and risk management services. Federated provides you with:

  • Individually tailored property and casualty insurance protection and risk management services
  • Highly trained, local representatives who understand the unique insurance needs of funeral service providers
  • A member-centered partnership with Selected to ensure you get the service you deserve
  • The security of knowing your insurance company is highly rated by Ward’s 50® and earned the A+ rating from A.M. Best®

Your Partner in Cremation, Embalming, and other Funeral Supplies

Kelco Supply Company
Alicia Carr: 763-493-1260 x1266
Mike Berner: 763-493-1260 x1273

Kelco Supply Company is a Minnesota-based, independent family-owned and operated supplier of products used by funeral homes, crematories and cemeteries. By choosing Kelco Supply as your business partner, you can:

  • Receive immediate access to the Bronze Level of their FREE SHIPPING rewards program. No qualifying purchases necessary.
  • Deduct shipping charges on every order over $75.
  • Acquire access to quality Prep Room, Cremation, Pet Memorial and Specialty Segment Products.
  • Conveniently shop online 24/7, check order status, and manage account information.

Your Partner in Funeral Home Loans & Financing

Live Oak Bank
Tim Bridgers, Loan Officer

Live Oak Bank specializes in funeral home lending nationwide. They provide financing for acquisitions, succession planning, refinances, remodels, and expansions. Live Oak Bank has a dedicated Funeral Home Lending Team, which can help members with specialized solutions for their business. Live Oak Bank provides Selected members with a reduction of closing costs on member loan by $10,000.


Your Partner in Funeral Stationary

Kim Bingham
1-800-851-4046 ext. 119

Bass-Mollett has supplied the funeral industry for over 60 years with customized solutions to funeral directors using custom stationery and supplies so that each family they serve may memorialize their loved one with dignity. With four generations of family ownership, Bass-Mollett will continue to proudly serve the funeral industry for decades to come.

Your Partner in Insurance Assignment Funding

C & J Financial, LLC
Jamie Meredith

C&J Financial, The Leader in Insurance Assignment Funding™, has processed more than 130,000 death claims and funded nearly $700 million to funeral homes all across America. C&J’s FAST FUNDING® Program eliminates the hassle, headache and cash flow delay in processing insurance assignment cases. Special introductory rates for Selected Members.

Your Partner in Print and Online Yellow Pages Advertising & Other Digital Solutions

Directory Concepts
Karen Dewey

Directory Concepts offers Selected members a 5% discount on annual advertising orders in the printed yellow pages.

Additional Services to consider include:

  • Online Yellow Pages (,, etc)
  • SMS/text message advertising
  • Mobile targeted banner ads
  • Social media set-up & management
  • Local listing management on search engines
  • Search engine optimization and pay per click advertising
  • Website design & development
  • Responsive design for mobile-friendly websites
  • Secure website hosting
  • And more!

Your Partner in Embalming Chemicals

Debbie Dodge
US: 800-443-6343 or 978-600-2099
Canada: 1-800-263-0862 or 905-625-0311

A family owned and operated business since 1893, The Dodge Company is the manufacturer and distributor of a full line of funeral, cremation and cemetery supplies and equipment. Please visit our brand new website with access to the Dodge Web Store at Our partners Consolidated Funeral Service, Insight Books, and Capture Bead Keepsakes offer solutions to enhance your business.

Your Partner in Air Transportation Management

Eagle's Wings Air (EWA)
Jennifer White

Established in 2007, Eagle’s Wings Air (EWA) is the nation’s leading provider of logistics services to North American funeral homes and shipping services. Through a centralized customer service center, EWA leverages proprietary software and its knowledge of global airline networks to deliver the best transportation solution and proactive management for human remains transport. Learn more at or by calling 866-550-1EWA (1392).

Your Partner in Business Services

Federated Funeral Directors of America, a Fiducial Company
Rob Buchanan, CPA
1-800-877-FFDA (3332)

A team of experts to help you with:

  • Bookkeeping & Tax
  • Business Valuation & Tax Succession Planning
  • Business Consulting and Management Analysis
  • Payroll Services
  • Retirement Plan Administration
  • Collection Services
  • Federated Funeral Director’s of America’s 90 years of experience and over 1,400 clients make them the leader in bookkeeping, tax and business services for Funeral Directors nationwide.

Your Partner in Digital Marketing

Funeral Innovations
Greg Young

Funeral Innovations helps funeral homes, and cemeteries, harness the power of Facebook, email and the web to differentiate in their market where more people are spending time - online. Their Copilot line of products provides turn-key strategies to engage with your community, build trust and earn new business.

Funeral Innovations provides you access to:

  • Social Media Copilot - Facebook made easy. Take your Facebook page beyond obituaries and build a new marketing funnel.
  • Email Copilot - Simplified aftercare and outreach. In minutes per family you can extend your level of care with a personalized aftercare outreach email campaign.
  • Exclusive discounts to Selected members.

Your Partner in Connecting Community Professionals

Grief Connect, Inc.
Bill Hoy

  • Creating an effective strategy for your outreach plan based on your firm’s unique goals and situation
  • Seminars/community education workshops for target groups as part of your firm’s public relations program
  • Free monthly Email newsletters
  • Assistance in identifying solutions to problems
  • and frustrations that may have developed when working with other caregiving professionals
  • Mentoring and training for your staff members involved in aftercare and community outreach programs

Your Partner in Family Business Management

HES Management Consultants
Donna Boone Parsons

HES Management Consultants help you:

  • Develop your vision for your business;
  • Resolve family issues that affect the business;
  • Plan for smooth transitions and the development of the next generation;
  • Manage the people in your business; and
  • Develop the systems and accountability to provide consistent, quality services

Your Partner in Hospice Marketing Data

Hospice Analytics
Cordt Kassner
Order Form

Hospice Analytics is an information-sharing research organization whose mission is to improve hospice utilization and access to quality end-of-life care through analysis of Medicare and other national datasets. More than 50% of the State Hospice Organizations participate in Hospice Analytics’ Market Reports Project. These State Hospice Organizations represent over 60% of the hospices serving over 70% of the hospice patients in the country. Selected members are eligible to receive Funeral Home Reports, which include detailed Medicare mortality information by county and provider type, at a 10% discount.

Your Partner in Shipping Services

International Mortuary Shipping
Gale Sprow and Carson Sprow

International Mortuary Shipping (IMS) offers worldwide mortuary shipping services as a certified cargo screening facility. With contacts in key cities around the world and the capability to handle paperwork in almost any language, IMS tailors its service to the needs of the individual case, and can arrange for the transport of human remains from and to any location worldwide.

IMS is offering Selected members $100 off of its shipment management fee.

Your Partner in Internet Advertising

Internet Ad Pros
Murray Levine: 1-516-756-0138 Jay Cooper: 1-813-787-5946

Internet Ad Pros (IAP) is a Certified Google AdWords Partner Agency offering AdWords campaigns to fit the specific needs of your firm. IAP currently works with many funeral homes, including Selected members, on their AdWords campaigns. The Google certification provides IAP access to a range of “Best Practices” benefits and requires ongoing training, testing and audits by Google to ensure top quality ad campaigns. Selected members benefit from special pricing and are invited to contact Murray or Jay to set up a one-to-one strategy session or to ask any questions.

Your Partner in Funeral Business Consulting

Johnson Consulting Group
Jake Johnson

Johnson Consulting Group is a funeral home and cemetery consulting firm specializing in mergers and acquisitions, business valuations, accounting services, business performance analysis, business performance improvement, customer survey/sales analysis program, and incentive compensation programs. Contact them at 888-250-7747 or visit

Your Partner in Document Imaging Hardware and Software

Konica Minolta Business Solutions, USA, Inc.
Antonette Tobin

  • Award-winning multi-functional equipment line from desktop to print shop
  • One-step scanning and creation of searchable PDFs
  • No minimum cost per copy
  • All-inclusive service and supply program
  • Delivery, installation and network connectivity included
  • Selected approved purchase and lease options (a more than 45% discount from MSRP)

Your Partner in Keepsake Jewelry

Meadow Hill Corporation
Bob Vokoun


Thumbies are made from the unique finger-, foot- or handprints of those we hold dear. From a two-dimensional ink or scanned print, Meadow Hill’s Thumbie artisans create three-dimensional waxes that are cast using the ancient art of lost wax casting. Polished and engraved, perhaps embellished with a stone or chain, these one-of-a-kind keepsakes keep us coming back to stories that connect us to the people we love.

Your Partner in Fine Funeral Stationery

Messenger LLC
Bob Hoaglund

Proudly serving the funeral industry since 1913, Messenger is a Preferred Partner for funeral stationery and other memorial products including Expression Guest Registry™, Memorial Candles, Grave Markers, Photo Books, Canvas Art Portraits, Davis Whitehall Urns, and more. We offer 10% discounts on select items and FREE software for personalizing and printing stationery products.

Your Partner in Pet Death Care Consulting

Pet Passages
Rick Harris

Pet Passages is a unique consulting service specializing in helping preferred funeral homes create a pet death care business. Pet Passages works with only independently owned funeral homes and on a geographically exclusive basis.

Pet Passages is offering Selected members $200 off the annual Pet Passages Affiliation, which includes a custom website and e-commerce solution, use of Pet Tales online obituaries and full access to the Pet Passages affiliate business model. For additional fees, Pet Passages also offers a two-day hands-on training and certification course on how to operate your own pet cremation business, and state-of-the-art pet cremation software to help you manage your business

Your Partner in Human Resources Consulting

RGL Consultants
Rich Lehr

Customized, client-specific solutions; not “off-the-shelf.”

  • Human Resources Functional Audit
  • HR Policies and Practices
  • Employee Handbooks
  • Interview Training
  • Harrassment Prevention Training
  • Compensation & Benefit Plan Design
  • Development Coaching
  • Outplacement Services

Your Partner in Environmental Scenting

Catarina Richardson

ScentAir, the largest scent marketing company in the world, provides scenting solutions to hundreds of funeral homes nationwide.

In a funeral home, scent can:

  • comfort those grieving
  • relax and ease tensions during a difficult time
  • bring about nostalgia and fond memories
  • have a calming effect
  • mask less-than-ideal smells

ScentAir’s preferred scent program offers Selected members up to 30% off MSRP and includes:

  • One FREE ScentWave® system that scents up to 2,000 square feet
  • One new fragrance cartridge every month, delivered right to your doorstep

Your Partner in Mortuary & Health Science Supplies

Southland Medical Corporation
Jennifer Hall

Southland Medical is a California based, family owned and operated supplier of exposure control products, mortuary supplies and equipment. Their mission is to provide excellent customer service and a superior selection of high-quality products at competitive prices with same-day delivery on stocked items. Call to inquire about the discounted prices they offer to Selected members.

Your Partner for Veteran Flag Cases and Military Urns

Jason Whisnant
1-800-282-8044 (M–F; 8am–5pm EST)
828-205-3242 (mobile after hours)

SpartaCraft has been the leading flag case provider in the nation for over two decades, not only to the funeral industry, but also as the contracted flag case and memorial provider to the U.S. Military for all active duty deaths. With same-day engraving/shipping and discounted pricing for Selected members on all flag cases and military/veteran urns, SpartaCraft is committed to helping you honor those that have served our country.

Your Partner in Funeral, Cemetery, and Crematory Software

SRS Computing
Kimberly Simons

Since 1999, SRS Computing has been setting the industry standard in custom software applications designed exclusively for management of the funeral home, crematory, and cemetery industries.

  • SRS's objective is to meet the specific software needs of the funeral industry.

SRS' products have been developed from the ground up exclusively for this unique and changing business. Whereas other software companies may modify products developed for other businesses, or market the same product to a host of different enterprises, SRS creates solutions for the funeral business only.

Your Partner in Steri-Safe OSHA Compliance

Stericycle, Inc.
Customer Care Specialists

Stericycle provides:

  • Help properly disposing of regulated medical waste
  • Critical training for BBP & HazCom
  • A complete Safety Meeting Library with infection control topics
  • Onsite training and mock OSHA inspections
  • Discounts on Personal Protective Equipment

Your Partner in tribute videos and webcasting services

Curtis Funk

Tukios provides:

  • Simple and cost-effective solutions for offering Webcasting and Tribute Videos
  • Artwork for DVD labels and jackets.