Dealing with Difficult People

Ever deal with someone who's argumentative, difficult to work with or just plain rude? What if understanding the why behind their behavior could help you handle conflict differently?

Join the Women in Funeral Service Community on Thursday, November 12 at 1:00 p.m. CDT, for an upcoming free, virtual webinar, "Dealing with Difficult People," led by Dr. Davana Pilczuk.

Whether you're navigating difficult family situations, frustrating co-workers, or your own reactions during conflict, this session will help you get to the heart of what triggers people and what may be left unsaid.

You'll learn how to:

• Understand the why. Explore what drives difficult behavior during conflict.
• Look beyond the words. Recognize what's happening beneath the surface when emotions run high.
• Keep your cool. Develop a better understanding of conflict and respond more effectively.

The best part about this WIFS Community webinar is that it is free to attend, and you can join us from anywhere to learn, ask questions, and grow in the profession!

Register Now!

Date : 10/14/2026