The Mid-Year Savings Event is here. Get more data for less money.
From now through August 14, 2020, you can save on powerful program enhancements:
Purchase Additional Survey Sets and get FREE SHIPPING!
Add the Electronic Survey Distribution Option to send surveys directly from your online portal. GET 50% off the Electronic Survey Distribution Option—A savings of $187.50!
Add the Arranger Tracking Option to see your funeral arrangers’ individual ratings, get side-by-side analysis, run arranger-specific reports on demand or for a specific time range and combine multiple locations into a cumulative arranger report! SAVE 50% off the original price of setup and support when you purchase this powerful option—A savings of $247.50!
Click the Mid-Year Order Form to learn more and get started.
What it Is
Reputation and performance matter. Selected’s Family Follow-Up Survey Program gives you meaningful feedback from families about their experience with your firm. By participating in the program, you can:
- Cement a positive relationship with families
- Learn first-hand from clients how well your staff is performing
- Identify operational strengths and weaknesses
- Fuel your reputation management efforts with real comments from satisfied clients
- Recognize staff for high achievements
- Know what corrective action is needed to improve your team’s performance
How it Works
By signing up, you will receive 100 free customized survey sets, each including a survey form, postage-paid return envelope and cover letter. You distribute the forms. Families can complete the hardcopy or online survey. Completed surveys are documented and reported monthly on a private, secure online portal. You also will receive an annual report that includes benchmarking data with trend analysis and breakout information comparing your firm with other participating member firms.
You can supplement the program to:
- New in 2020 - send surveys electronically
- New in 2020 - add cremation questions
- Track by arrangers
- Purchase additional surveys
- Monitor all your locations
- Add customized questions