Headquarters Staff

We welcome your comments and questions. Click here to contact us, or use the links in the sections below to contact a specific person by email.


Donna Anderson
Administrative Assistant
Email
847-236-9948

  • Family Follow-up Survey Program
  • Management Comparative Program
  • Selected Resources Program
  • Annual Report
  • Preferred Partner Program Support
  • Headquarters Office General Support

Donna is a long-time member of the Selected and NSM staff. She works to provide assistance and support for Selected’s member programs. Donna also utilizes her top-notch administrative skills by providing general office, vendor and leadership support.

Dan Beavers

Dan Beavers
Member Programs Coordinator
Email
847-236-9470

  • Selected Study Groups Program
  • Selected Transfer Services Program
  • Selected Resources Program
  • Family Follow-Up Survey Program
  • Management Comparative Program

Dan brings more than twelve years of customer service and member support experience to Selected. He helps educate members about Selected’s programs and responds to member inquires, tackles questions and handles requests for member assistance. Dan also assists with ongoing program administration, evaluation and research efforts.

Pam Butenshen

Pam Butenshen
Membership/Data Analyst
Email
224-619-3618

  • Member Recommendations
  • New Member Balloting
  • Member Data
  • Membership Updates

Pam brings more than 20 years of association membership experience to Selected. She provides support to our membership recruitment and retention activities. Pam works closely with the Director of Member Engagement to manage member prospects and their referral sources to strengthen our relationships with future members and current members who provide membership recommendations.

Jeremy Crystal

Jeremy Crystal
Accounting Manager
Email
847-236-9429

  • Accounting & Financial Matters
  • Dues Payments
  • Partner Invoicing
  • Member Support

Jeremy oversees all aspects of Selected’s financial activities including payroll, dues billing, deposits, payments and financial reporting for both the association and the Selected Educational Trust.

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Stefanie Favia
Partners and Meetings Manager
Email
847-236-9413

  • Preferred Partner Program
  • Continuing Education
  • Group Roundtables
  • NextGen Professional of the Year Program

Stefanie serves as the liaison between Selected members and the ever-growing roster of companies and service providers that comprise Selected’s Preferred Partner Program. Her goal is to connect Selected members with the perfect solution or product that fits their needs. She also supports Meetings and Education by processing meeting registrations, applying for and tracking continuing education, coordinating Group Roundtable Meetings, and shepherding the NextGen Professional of the Year Award.

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Gina Florzak
Marketing and Communications Manager
Email
847-236-9917

  • Overall Marketing Strategy
  • Member Marketing Resource
  • Social Media Campaigns and Media Relations
  • Communications Calendar

Gina brings an extensive knowledge of marketing, communications, advertising and public relations to Selected. She is charged with managing Selected’s marketing and communications activities which includes building effective marketing and digital plans, print and online campaign management and monitoring brand image. Gina promotes Selected member benefits, meetings and programs through intentional and purposeful marketing strategies.

Marc Frankowski

Marc Frankowski
Creative/Design Manager
Email
224-619-3617

  • Design of Printed & Web-Based Materials
  • In-House Printing
  • Website Administrator
  • Video Editing
  • Signature Program
  • Communications Project Support

Marc works to keep members informed about association and membership news through print and electronic media. He has a background in graphic design as well as a film and television.

Amy Hunt

Amy Hunt
Director of Meetings and Education
Email
847-236-9915

  • Educational Planning
  • Meeting Planning
  • Speaker Contracts
  • Hotel Contracts
  • Selected Leadership Academy

Amy is responsible for all of Selected's meetings and educational programming, including the Annual Meeting, NextGen Seminar, Spring Management Summit,Group Roundtable Meetings and Selected Connections programs—nearly 30 events sponsored each year by the association. Amy works closely with the Board of Directors, Programming Work Group, Leadership Council and NextGen Advisory Group to create meeting experiences that emphasize take-home value and foster increased interaction among members. Amy invites suggestions and feedback from all members in order to continually evolve and improve Selected's meeting offerings.

Patty

Patty Neuswanger
Member Engagement Director
Email
224-619-3615

  • Member Engagement, Support & Education
  • New Member Onboarding
  • Firm Data Integrity
  • Member Feedback

Patty brings a wealth of nonprofit and corporate experience in marketing, communications, public and media relations, sales and publishing. Her goal is to help members identify and leverage the many benefits available through membership and connect the dots between member needs and how Selected can provide solutions. Patty also oversees Selected’s marketing and communications strategy.

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Robert Paterkiewicz
Executive Director & Chief Executive Officer
Email
224-619-3614

  • Spokesperson for Selected
  • Headquarter Administration
  • Preferred Partner Program
  • Annual Operating Budget
  • Allied Relations and Representation
  • Strategic Planning

Rob is a seasoned association executive with over 27 years experience from management and leadership positions within various trade and professional associations. His professional background and extensive hands-on experience with the difficulties and challenges faced by members ensures that he is ready and able to assist you in whatever need you may have. As the Executive Director and Chief Executive Officer of Selected, Rob serves as the chief administrator and is ultimately responsible for all functions of the association. He supervises all staff and headquarters activities and is responsible for the formulation, implementation and evaluation of all programs and services offered through Selected.

Sarah Pojanowski

Sarah Pojanowski
General Counsel
Email
847-236-9908

  • Legal Counsel
  • Member Consultation
  • Funeral Rule Matters

Sarah began working on matters for Selected Independent Funeral Homes while working with Michael Cohen on a wide variety of litigation, government investigation and counseling matters. She continued with a particular focus on antitrust and trade regulation issues, including issues facing trade associations. She has significant experience in the law pertaining to nonprofit trade associations.

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Denise Zoephel
Assistant Executive Director
Email
224-619-3616

  • Selected Study Groups Program
  • Family Follow-Up Survey Program
  • Special Interest Groups
  • Headquarters Administration

Denise oversees all aspects of Seleted’s member programs and services. She works closely with members to help educate them on program benefits and to ensure they get the most out of their participation. Denise encourages member feedback and program enhancement suggestions. She has extensive knowledge of strategic planning, human resources, sales and marketing through previous positions held at both nonprofit and for-profit organizations.

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Bea Pedersen
Educational Trust Director of Development
Email
847-236-0150

  • Administration
  • Fundraising and Workforce Development
  • Education
  • Institute for Exceptional Funeral Service

Bea is responsible for the overall administration and management of the Selected Educational Trust including maintaining, expanding and developing new Programs. She is responsible for cultivating, stewarding and developing new and continued financial support and involvement for programs which include scholarship, research, education, workforce development and the Institute for Exceptional Funeral Service. Bea is the key staff liaison between the Trust and the association and for building ongoing and renewed relationships with donors, sponsors and the public.

bea pedersen

Deb McReynolds
Administrative Assistant
Email
224-619-3620

  • Administration
  • Web-based Platforms
  • Trust Marketing & Events

Deb comes to the Selected Trust with a robust skillset in executive and administrative support roles. She supports the activities of the Trust, concentrating on fundraising and marketing events as well as the administration of fundraising activities.