Women in Funeral Service Events
Dealing With Difficult People
Speaker: Dr. Davana Pilczuk
Date: Thursday, November 12, 2026
Webinar: 1:00 pm – 2:00 pm, CDT
Join Selected’s Women in Funeral Service Community for a practical and engaging session designed to help you navigate challenging interactions with greater confidence. Participants are encouraged to bring questions, share insights, and learn from the experiences and perspectives of their peers.
Overview
Learn how to recognize common conflict styles, understand your own reactions, and handle difficult conversations more effectively.
Key Takeaways
- Identify the four most common conflict styles
- Recognize your own triggers and responses
- Navigate challenging personalities with confidence
- Improve communication during difficult conversations
- Build stronger, more productive relationships
About the Speaker: Dr. Davana Pilczuk is an award-winning kinesiologist and human performance expert. She helps corporations, sports, and organizational teams elevate their results using insights from sport psychology, physiology, and engineering.
Additionally, she serves on Selected's Study Groups Advisory Bench.