Selected Study Groups Day

Special Thanks to Selected Study Groups Program Sponsor Federated Insurance.


Monday, October 9

Exclusively for Selected Study Groups participants

Selected Study Groups Reception. 5 - 6 p.m.
Selected Study Groups participants are invited to gather for a drink and light snacks to catch up and meet new participants prior to heading out to enjoy the evening.

Tuesday, October 10

Exclusively for Selected Study Groups participants


Fall Meetings. 8 a.m. - 5 p.m.
Each Selected Study Group holds its fall meeting to continue work on action plans created during the spring meeting. Groups also discuss relevant and emerging trends and have an opportunity to connect with subject matter experts on a variety of topics.

Current participants can learn more about booking a guest from the Selected Study Groups Advisory Bench or a Preferred Partner Expert Guest.

All-Groups Luncheon. 11:30 a.m. - 1 p.m.
This event is for Selected Study Groups participants only.
Selected Study Groups gather for a Luncheon featuring a keynote presentation.

Luncheon Keynote
Business Improvement Einstein's Way

Leverage three rules inspired by Einstein’s work to help your business amidst uncertainty and difficulty. Albert Einstein said, “We cannot solve our problems with the same thinking we used when we created them.” He believed you must think about things differently, and three rules inspired by his work allow us to do so.

No one knows what will happen in the future, but following these three rules can get your business ready for whatever does. You will come away with practical ways to:

  • Eliminate barriers affecting performance.
  • Help employees make a difference together.
  • Answer five key questions employees are always asking.
  • Uncover hidden opportunities.
  • Make two truths of human behavior your ally.

Learn more about business improvement advisor, founder and President of Performance Advisors Group, Inc., Mark James, at

Mark James

Why accept anything less than the peace of mind you get with the sustained growth of your business?

In my 40+ years working with clients across diverse industries, I have observed these truths about transforming business performance:

  • There are three possible customer experiences; only one is positive
  • Positive customer experiences depend on eliminating barriers that get in the way
  • Removing barriers means unlocking the hearts and minds of the people who live the business every day

If you want your business to be consistently good at delivering “surprise and delight” customer experiences that drive sustainable growth and competitive advantage, let’s talk. I know what it takes to get you there.

Learn more about Selected Study Groups